Privacy Policy

Effective Date: Feb 05, 2021
Last Updated: June 20, 2025

Introduction

SKYAAN (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skyaan.com, use our SEO services, or interact with us in any capacity.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Contact Information: Name, email address, phone number, business address
  • Business Information: Company name, website URL, industry details, business objectives
  • Account Information: Username, password, and account preferences
  • Communication Records: Records of correspondence, support tickets, and consultation notes
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies:

  • Technical Information: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
  • Analytics Data: Website performance metrics, user behavior patterns, traffic sources

SEO Service-Related Information

In the course of providing our SEO services, we may collect:

  • Website Analytics: Traffic data, keyword rankings, search performance metrics
  • Technical Website Data: Site architecture, page load speeds, crawl data
  • Content Information: Website content, meta descriptions, title tags
  • Competitor Analysis Data: Market positioning information, competitive landscape data

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Providing comprehensive SEO services including technical SEO, on-page optimization, link building, and content writing
  • Conducting keyword research and competitor analysis
  • Creating customized SEO strategies and roadmaps
  • Monitoring and reporting on SEO performance and results

Communication and Support

  • Responding to inquiries and providing customer support
  • Sending service updates, reports, and performance analytics
  • Providing dedicated account management and consultation
  • Communicating about service improvements and new offerings

Business Operations

  • Processing payments and managing billing
  • Maintaining accurate client records and project documentation
  • Improving our services and website functionality
  • Conducting internal analytics and performance assessments

Legal and Compliance

  • Complying with applicable laws and regulations
  • Protecting against fraud, security threats, and illegal activities
  • Enforcing our terms of service and other agreements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing and communication platforms
  • Analytics and reporting tools
  • SEO tools and software platforms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Consent

We may share information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure hosting environments and backup systems
  • Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our SEO services and maintain our business relationship
  • Comply with legal obligations and resolve disputes
  • Maintain accurate business records and performance analytics

Client project data and SEO performance metrics are typically retained for a minimum of three years after service completion to ensure continuity and historical analysis capabilities.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information we maintain
  • Receive a copy of your data in a portable format

Correction and Updates

  • Request correction of inaccurate or incomplete information
  • Update your contact and business information through your account

Deletion

  • Request deletion of your personal information, subject to legal and business requirements
  • Close your account and remove associated data

Communication Preferences

  • Opt out of marketing communications while continuing to receive service-related updates
  • Manage email preferences and notification settings

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Types of cookies we use include:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: Help us understand website usage and improve performance
  • Marketing Cookies: Support our marketing efforts and personalized content delivery

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Third-Party Links and Services

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and primary business operations are located. We ensure appropriate safeguards are in place for international data transfers.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Continued use of our services after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Phone: +1 (929) 252-0020
Email: [email protected]

We are committed to addressing your privacy concerns promptly and transparently. We typically respond to privacy-related inquiries within 24 hours during business days.